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Course Information

Training, Supervision, Customer Svcfor Retailers (FSH 370)

Term: 2013 - 2014 Academic Year Fall

Faculty

Elizabeth Hampton
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Schedule

Tue, 6:30 PM - 8:20 PM (8/26/2013 - 12/12/2013) Location: MAIN NDH 355

Description

A study of human resource management in the retail environment. Focus on recruiting, training, motivation, supervision, evaluation and customer service skills through a comparative examination of individual store policies and procedures. Prerequisite: None.