Training, Supervision, Customer Svcfor Retailers (FSH 370)

Term: 2014 - 2015 Academic Year Fall

Faculty

Patricia Ann KuehnlShow MyInfo popup for Patricia Ann Kuehnl

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Schedule

Wed, 8:00 AM - 9:50 AM (8/23/2014 - 12/12/2014) Location: MAIN NDH 067

Description

A study of human resource management in the retail environment. Focus on recruiting, training, motivation, supervision, evaluation and customer service skills through a comparative examination of individual store policies and procedures. Prerequisite: None.